Privacy Policy
Pivot Parking is committed to protecting your privacy. This Privacy Policy (“Policy”) is applicable to
everyone who uses “the Service”, including the application, website and services performed as a part
of the application or website. This Privacy Policy deals with the method, purpose, protection,
disclosure, and use of information collected by Pivot Parking before, during and after your use of the
Service. This Privacy Policy also applies if someone else uses the Service on your behalf. If any
word or phrase has been defined within the Terms and Conditions [add web address here for Terms
and Conditions], but has not been defined within this Privacy Policy, that word / phrase will have the
meaning that has been assigned to it in the Terms and Conditions
http://pivottermsandconditions.parknpay.us/
What type of personal information do we collect?
We may collect the following information from you:
1. Pivot Parking does not collect any information from your device without your explicit consent.
2. Information that you provide to us as a part of the Service or choose to provide to us on our
‘Contact Us’ webpage or in the course of communication with our staff via email, phone calls or
otherwise, will be collected by us. This may include your name, phone number, vehicle information,
license plate number, email address, country, and any other information that you provide to us,
including any other personally identifiable information provided by you.
How is personal information used?
The personal information collected from you shall be used for specific purposes only and shall only
pertain to the Service. The Personal Information collected from you shall be used to improve
customer service and support services, to personalize users’ experience, to improve the Service, to
process payments or refunds, to send regular emails, to conduct contests, surveys, promotions, or for
any additional purpose specified at the time of collection of the information. The information
collected may be used for any purpose necessary to provide the Service. The information can also be
used for sending any updates, or any special offers from third parties.
Your Personal Information shall be kept confidential and shall not be used for any other purpose
except as clearly specified in this Privacy Policy. We may disclose some or all of your Personal
Information to third parties in case of a corporate divestiture or dissolution, or if required by law.
Sensitive Personal Information
Unless specifically requested, we ask that you not send us and you should not disclose, on or through
the Service or otherwise to us, any sensitive personal information (e.g., information related to racial
or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic
characteristics, national identification numbers, social security numbers, criminal background, trade
union membership, or administrative or criminal proceedings and sanctions).
Who do we share the information with?
Except as provided in this Policy, your information will never be sold, traded, rented or shared with
any other legal entity for any purpose except:
(a) transferred to third party service providers who help us facilitate our business activities or the
Service;
(b) shared with 3rd parties in case of a merger or acquisition;
(c) provided to service providers that facilitate contacting you;
(d) provided to service providers that facilitate storing data; and
(e) legal disclosures.
Any information provided to service providers or other 3rd parties is provided to perform specific
tasks and these parties are obligated not to disclose or use the information for any other purpose.
Data Storage and Retention
Pivot Parking is a company registered in the USA. We will retain Information for the period
necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
The criteria used to determine our retention periods include:
(a) The length of time we have an ongoing relationship with you and provide the Service to you (for
example, for as long as you keep using our Service);
(b) Whether you would reasonably expect us to retain your data until you ask us to delete it;
(c) Whether there is a legal obligation to which we are subject to (for example, certain laws may
require us to keep records of your transactions for a certain period of time before we can delete
them);
(d) Whether retention is advisable considering our legal position (for example, for statutes of
limitations, legal disputes, or regulatory investigations).
Security
As the first line of defense against unwanted intrusions against your personal information, we avoid
collecting your personal information wherever possible. We utilize reasonable and appropriate
protections and procedural safeguards to ensure that personal information in our care is not misused
or accessed without authorization. Personal information is stored on the platforms of our service
providers with access restricted to those employees or contractors who have a need for such access to
perform a legitimate business function relating to our services, for maintenance and/or related issues.
User Rights
You may contact us to request information about the personal data we have collected from you and to
request the correction, modification, or deletion of such personal information, which requests we will
do our best to honor subject to any legal and contractual obligations.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding
your personal data, such as the right to complain to your local data protection authority.
For information about the personal data we have collected from you and to request the correction,
modification or deletion of such personal information, please email us at info@pivotparking.com.
Cookie Notice
When you visit our website, Pivot Parking places certain cookies on your device that are necessary
for the provision of the Service.
We may collect certain information about your online activity including among other things, number
of guest visits, number of user visits, frequency of visits and total number of visitors to the website
and specific pages. The information collected is only for internal use and is collected to understand
your interests and preferences, improve your overall experience and for marketing.
The parties with whom we work, may place, view, and/or use “cookies”, web server logs, web
beacons, or mapping pixel/ pixel tag or other electronic tools to collect statistical and other
information about your use of the Service. This information may include, among other things,
information about the IP address of your computer, browser type, language, operating system, your
mobile device, geo-location data, the state or country from which you accessed the Service, the web
pages visited, the date and the time of a visit, the websites you visited immediately before and after
visiting the Service, the number of links you click within the Service, the functions you use on the
Service, the searches you request on the Service, the data you save on or download from the Service.
Links to Third Party Websites or Services
The Service may contain links to third party websites or services. Please be cautious while sharing or
viewing information using such links. We are not responsible for the privacy practices of third-party
websites or services. We advise you to carefully read and understand the privacy policy and terms of
service of any such third-party website or service.
Communications from the Service
We may use your email address to send updates and alerts with respect to the Service. If you do not
wish to receive such communication, you can opt out by clicking ‘unsubscribe’ at the end of such an
email or by sending an email to info@pivotparking.com. We will process your unsubscribe request
as soon as possible, but please be aware that in some instances you may receive a few more messages
until your request is processed.
Testimonials
We may publish your comments / reviews / testimonials on our Service. Such comments / reviews /
testimonials may contain certain personal information. Please contact us if you feel that a comment /
review / testimonial has been published with your personal information without your consent.
Legal Disclosures
We withhold the right to divulge your personal data as required by applicable law, in reply to legal
requests by public authorities, including meeting national security or law enforcement requirements
and when we believe that disclosure is necessary to protect our rights and/or to comply with a
judicial proceeding, court order, or other legal process served on us.
Updates and Changes to the Privacy Policy
We may add, change, update or modify this Privacy Policy at any time if we change our practices or
procedures to help us serve and protect you better. We encourage you to review this Privacy Policy
from time to time to ensure that you are aware of any changes to this Privacy Policy and will
endeavor to notify you of any changes or updates. By continuing to use the Service, you provide
consent to any modified terms. If do not consent to any terms contained in this Privacy Policy, please
discontinue the use of the Service.
Contact Us
If you have any queries about this privacy policy or your dealings with us, you may contact us at:
info@pivotparking.com